Please read these Terms & Conditions carefully before registering an account or using any service offered by jilevo. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by these terms.
A summary of the most important points from the jilevo Terms & Conditions. These summaries do not replace the full legal text below.
You must be at least 18 years of age to create an account and use any jilevo service. By registering, you confirm you meet this requirement. jilevo reserves the right to verify age at any time and suspend accounts where the requirement is not met.
All transactions on jilevo are processed in Bangladeshi Taka (৳) via supported payment channels including bKash, Nagad, Rocket, and Upay. Withdrawal requests are processed within the timelines specified in the Payments section. Minimum deposit is ৳500.
All bonuses offered by jilevo are subject to specific wagering requirements, eligibility criteria, and expiry dates. Bonus terms are displayed in full at the point of offer. Abuse of bonus systems — including multi-accounting — will result in account termination.
You are solely responsible for maintaining the confidentiality of your jilevo login credentials. Do not share your username or password with any third party. jilevo will never ask for your password via email or live chat. Report any suspected unauthorized access immediately.
Creating multiple accounts, using automated betting software, money laundering, fraud, collusion, and any attempt to exploit software errors are strictly prohibited. jilevo reserves the right to void bets and permanently suspend accounts in confirmed cases of prohibited activity.
jilevo provides self-exclusion tools, deposit limits, session reminders, and cooling-off periods. Players who feel that gambling is negatively affecting their lives are encouraged to use these tools or contact jilevo support directly. Full details are available on the Responsible Gaming page.
In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:
Important: By accessing the jilevo platform or creating an Account, you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety, including all policies incorporated herein by reference.
These Terms & Conditions constitute a legally binding agreement between you and jilevo. If you do not agree with any part of these terms, you must immediately cease using the jilevo platform and, if applicable, close your Account.
Your continued use of the jilevo platform following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically for changes. The date of the most recent revision is displayed at the top of this page.
These Terms & Conditions should be read in conjunction with jilevo's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the complete agreement between you and jilevo.
Use of the jilevo platform and its Services is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and continuously throughout your use of the platform:
jilevo may request age verification documentation at any point during the lifecycle of your Account. Failure to provide satisfactory documentation within the timeframe requested will result in Account suspension pending verification. Funds will be held securely during any suspension period and released upon successful verification.
jilevo reserves the right to decline registration or suspend any Account where it has reasonable grounds to believe that the eligibility requirements set out in this section are not, or are no longer, satisfied.
To access the full range of jilevo Services, you are required to create a registered Account. The following conditions apply to the registration process and ongoing Account management:
You must provide accurate, complete, and truthful information during the registration process. This includes, but is not limited to, your full legal name, date of birth, and a valid email address or mobile number. Providing false or misleading information at registration constitutes a material breach of these Terms & Conditions and may result in immediate Account termination and forfeiture of any Account balance.
Each individual may hold only one registered Account on the jilevo platform. The creation of multiple Accounts by a single individual — whether using different names, email addresses, mobile numbers, payment methods, or devices — is strictly prohibited. Where duplicate Accounts are identified, jilevo reserves the right to close all but one Account at its sole discretion and to void any transactions associated with duplicate Accounts.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your Account using your credentials will be considered to have been carried out by you, and you will be held responsible for all such activity. If you suspect unauthorized access to your Account, you must contact jilevo support immediately at [email protected].
jilevo operates a Know Your Customer (KYC) verification process in accordance with its obligations regarding player protection and the prevention of financial crime. You may be required to provide one or more of the following: a government-issued photo identification document, proof of address, or proof of payment method ownership. jilevo reserves the right to suspend deposits, withdrawals, or full Account access pending satisfactory completion of KYC verification.
jilevo currently supports the following payment channels for both deposits and withdrawals, all processed in Bangladeshi Taka (৳): bKash, Nagad, Rocket, and Upay. Additional payment methods may be made available from time to time; any such additions will be notified via the platform. jilevo does not currently support international wire transfers or cryptocurrency transactions.
The minimum single deposit amount is ৳500. There is no maximum deposit limit imposed by jilevo at the platform level, though individual payment providers may apply their own transaction limits. You are responsible for verifying such limits with your chosen payment provider.
Withdrawal requests submitted by verified Account holders are typically processed within 30 minutes for bKash and Nagad transactions. Processing times for Rocket and Upay may vary. jilevo does not accept responsibility for delays attributable to the internal processing timelines of payment providers once funds have been dispatched from the jilevo platform.
Withdrawals will only be processed to a payment account registered in the same name as the jilevo Account. jilevo reserves the right to request documentation confirming payment method ownership prior to processing any withdrawal. Bonus Funds that have not satisfied the applicable Wagering Requirement are not eligible for withdrawal. jilevo may impose a minimum withdrawal amount; any such limit will be clearly communicated on the platform.
You are responsible for ensuring that all deposit and withdrawal details entered on the jilevo platform are accurate. jilevo accepts no liability for funds lost or delayed due to incorrect payment details provided by the User. If you identify an error in a submitted transaction, contact support immediately; however, jilevo cannot guarantee that correction will be possible once a transaction has been initiated.
jilevo offers various bonuses and promotional offers to eligible registered Users. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the point of offer:
Individual promotions — including welcome bonuses, deposit match offers, free spins, and tournament prizes — will each carry their own specific terms and conditions displayed at the point of offer. In the event of any conflict between specific promotion terms and these general bonus conditions, the specific promotion terms shall prevail.
All bets placed on the jilevo platform are subject to the specific rules applicable to the relevant sport, event, or game type. By placing a bet, you confirm that you have read and understood the applicable rules. jilevo publishes sport-specific and game-specific rules on the relevant sections of the platform.
A bet is only considered accepted and confirmed when jilevo issues a written confirmation (displayed on screen or sent to your registered contact) including a unique bet reference number. jilevo reserves the right to refuse, limit, or void any bet at its sole discretion, including in circumstances where a technical error has resulted in an incorrect price being offered, or where there is reasonable suspicion of irregular betting activity.
Minimum and maximum stake limits apply to all betting markets and game types on the jilevo platform. These limits are displayed on the relevant betting interface at the time of placing a bet. jilevo reserves the right to alter stake limits at any time without prior notice.
In-play betting markets are offered on selected cricket and sports events. Odds in live betting markets are subject to change at any time and without notice. jilevo does not guarantee the continuous availability of in-play markets and reserves the right to suspend or close in-play betting at any point during an event.
jilevo reserves the right to void any bet placed at odds that were manifestly incorrect due to a technical error, data feed failure, or human error. In such cases, the staked amount will be returned to the Account balance. jilevo will not honour winnings derived from an obvious error, regardless of whether the error was apparent to the User at the time of placing the bet.
The following activities are strictly prohibited on the jilevo platform. Engaging in any of the following may result in immediate Account suspension, permanent termination, voiding of all pending and settled bets, and forfeiture of Account balances:
Note: jilevo employs automated and manual monitoring systems to detect prohibited activity. Where prohibited activity is confirmed, jilevo reserves the right to report the matter to relevant authorities and to pursue civil or criminal remedies as appropriate.
All content available on the jilevo platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, game assets, and interface design — is the intellectual property of jilevo or its content licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jilevo platform for personal, non-commercial entertainment purposes only. This licence does not include any right to: reproduce, distribute, publicly display, create derivative works from, or commercially exploit any content from the jilevo platform without express prior written consent from jilevo.
All third-party game content available on jilevo — including titles from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — remains the intellectual property of the respective studios and is licensed to jilevo for distribution. Users may not copy, reproduce, or distribute any third-party game content.
jilevo is committed to protecting the personal data of its Users. The collection, storage, and use of personal data is governed by the jilevo Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the processing of your personal data in accordance with the Privacy Policy.
Personal data collected by jilevo includes, but is not limited to: account registration information, KYC documentation, transaction records, device and browser identifiers, and gameplay activity logs. This data is used for the purposes of Account management, identity verification, fraud prevention, regulatory compliance, and service improvement.
jilevo applies 256-bit AES encryption over SSL-secured connections to protect all data transmitted between your device and the jilevo platform. User passwords are stored using cryptographic hashing and are never accessible in plain text by jilevo staff. For full details of data handling practices, please review the Privacy Policy.
jilevo is committed to promoting responsible gaming practices. The platform provides a range of tools designed to help Users manage their gaming activity, including:
If you are concerned that gambling is negatively affecting your wellbeing or the wellbeing of someone you know, we strongly encourage you to seek support. Contact jilevo support via live chat or at [email protected] and request access to responsible gaming tools. Full guidance is available on the Responsible Gaming page. jilevo is a platform for adults aged 18 and above. Play within your means.
To the fullest extent permitted by applicable law, jilevo excludes all liability for any direct, indirect, incidental, consequential, special, or exemplary loss or damage arising from or in connection with your use of, or inability to use, the jilevo platform or any of its Services.
Without limiting the foregoing, jilevo specifically excludes liability for:
Nothing in these Terms & Conditions shall limit jilevo's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by applicable law. Gambling involves financial risk. By using the jilevo platform, you acknowledge that you may lose money and that jilevo is not liable for any such losses.
jilevo reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they substantially affect your rights or obligations — jilevo will endeavour to provide reasonable advance notice by publishing the updated terms on this page and, where practicable, by notifying registered Account holders via their registered contact details.
The effective date displayed at the top of this page will be updated to reflect the date on which the most recent revision entered into force. Your continued use of the jilevo platform after the effective date of any revision constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any revised terms, you must cease using the platform and close your Account prior to the effective date of the revision.
These Terms & Conditions are governed by and construed in accordance with the general principles of online gaming law as applicable in the jurisdiction of the User. jilevo operates as a safe and reliable platform and does not make representations regarding the legal status of online gaming in any particular jurisdiction. It is your responsibility to ensure that your use of the jilevo platform complies with applicable laws in your jurisdiction.
In the event of a dispute arising from or in connection with these Terms & Conditions or any transaction conducted through the jilevo platform, you agree to first contact jilevo support at [email protected] to seek resolution through the platform's internal dispute resolution process. jilevo will endeavour to respond to all formal dispute notifications within 10 business days.
Where a dispute cannot be resolved through the internal process, jilevo and the User agree to seek resolution through good-faith negotiation before pursuing any other remedies. The parties acknowledge that the nature of online gaming makes informal resolution the most practical and efficient approach to the majority of disputes.
If you have any questions, concerns, or formal notices relating to these Terms & Conditions, please contact the jilevo support team using the following details:
Email: [email protected] — Please include your Account username and a clear description of your query or concern. Email support is available 24 hours a day, 7 days a week, including public holidays in Bangladesh.
Live Chat: Available directly within your jilevo Account dashboard. Live chat is the fastest channel for urgent Account-related queries and is staffed around the clock.
These Terms & Conditions were last reviewed and updated on 1 January 2026. jilevo is committed to maintaining transparent and fair terms for all registered Users.
Now that you've reviewed the Terms & Conditions, explore everything jilevo has to offer — cricket betting, live casino tables, thousands of slots, and more — all in BDT with instant bKash and Nagad transactions.